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Parent information and support


Police, Fire, Ambulance: 000
Police attendance: 131 444
Domestic Violence Helpline: 1800 800 098
Poisons Information Line: 13 11 26
Lifeline crisis support: 13 11 14
Suicide Call Back Service for people at risk of suicide, and their carers: 1300 659 467

Parenting advice, support and ideas

Child and Youth Health
Phone: 1300 733 606 9am to 4.30pm Monday to Friday for an appointment. Child health nurses provide advice and support on baby and child health, development and parenting. For a wide range of information on pregnancy, and raising babies, children and teens. 

My Health and Development Record (the Blue Book)

Raising Children Network - information on raising babies, children and teens (in a number of languages)

South Australia

Parent helpline Phone: 1300 364 100 (24 hours)
Advice for dads, mums and carers on baby and child health and parenting, including feeding and settling
Phone: 1300 364 100

Australian Capital Territory

Parentline ACT
Phone: (02) 6287 3833

New South Wales

Parent Line 
Phone: 1300 130 052

Tresillian Parent Help Line 
Phone: 1300 272 736 

Queensland and Northern Territory

Phone: 1300 301 300


Parent Line
Phone: 1300 808 178


Phone: 13 22 89

Western Australia

Ngala Parenting Line 
Phone: (08) 9368 9368 (metro), or 1800 111 546

Child safety

Child Abuse Report Line - If you are worried a child is being abused or neglected
Phone: 13 14 78 (24 hours)

Kidsafe SA - children’s safety, including safe car seats
Phone: 8161 6318

SIDS and Kids - safe sleeping for babies
Phone: 8332 1066


Office of the Children’s e-Safety Commissioner - Cyber bullying, sexting, trolling, digital reputation, online gaming, apps and social networking. Report cyber bullying and offensive material. Resources for Aboriginal families and schools (Be Deadly Online).
Phone: 1800 880 176

ThinkUKnow - Cyber safety for parents and teachers including privacy, sexting, gaming and guides for young people on using social media

Australian Cybercrime Online Reporting Network - ACORN - National site for reporting cybercrime

Australian Federal Police - National site for reporting cybercrime

Crime Stoppers SA - Report illegal online behaviour
Phone: 1800 333 000

ReachOut - Online mental health support for young people including information on online safety and bullying

ReachOut for parents - For parents to support children aged 12 to 18 through everyday issues and tough times, including technology use, social media and cyber bullying

Australian Classification - Classification ratings for apps, movies and games

Australian Communications and Media Authority - Responsible for regulating media and handling program content complaints

Australian Council on Children and the Media - Children and media, and app review service ‘Know before you load’
Phone: 1800 700 357 (24 hours)

Department for Education and Child Development - cyber safety, bullying and harassmentadvice

Department of Health, Australian Government - Guidelines for physical activity and sedentary behaviour for all ages, including recommended screen times

Healthy children - Online tool for developing a family screen-use plan

Government of South Australia - Simulated gambling in games

Children with a disability

Department for Education and Child Development
Special Needs Education Helpline Phone: 1800 222 696
Special Education Resource Unit Phone: 8235 2871
A guide to protecting children and young people with disability and preventing sexual abuse (PDF 1MB)

Disability SA - Disability services in South Australia
Phone: 8415 4250 or 1300 786 117

MyTime - Support groups for anyone caring for a child with a disability or chronic medical condition
Phone: 1800 889 997

Carers SA - Support for people caring for someone with a disability or other chronic condition

Siblings Australia - Support for siblings of children with a disability and for specific conditions

Centrelink - Financial entitlements

National Disability Insurance Scheme - NDIS - Ensuring people with disability receive the support they need

Autism SA - Support for those living with autism spectrum disorder
Phone: 8379 6976 or 1300 AUTISM (1300 288 476)

Can Do 4 Kids - Services, programs and activities for children who are vision or hearing impaired 
Phone: 8298 0900

Down Syndrome SA - Support for children and young people with down syndrome and their families
Phone: 8245 4600

Novita Children’s Services - Child development, rehabilitation and support services for children and young people with a disability and their families
Phone: 1300 668 482

South Australian School for Vision Impaired
Phone: 8277 5255


Parenting SA

Phone: 08 8303 1660
Email: health.parentingsa [at] sa.gov.au
Fax: 08 8303 1653