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Cancellation information for schools

Instructors are offered employment on the basis of confirmed bookings, so programs and lessons that are cancelled cannot normally be rescheduled.

Extenuating circumstances

Unforeseen extreme situations that are beyond the school’s control may be valid reasons for rescheduling. If a centre believes extenuating circumstances apply to a cancellation they should discuss it with the manager sport, swimming and aquatics.

These are some examples of situations where extenuating circumstances apply and where they don’t:

  • Centre cancelling due to problems with the water quality – rescheduling allowed, where it is possible to do so.
  • Catastrophic bushfire day for school in risk area and school not allowed to travel – rescheduling allowed where it is possible to do so.
  • Bus breaks down on the way to program – rescheduling likely to be allowed, where it is possible to do so, after application is made to the manager, sport, swimming and aquatics.
  • School cancelling because of double-booked activities – no rescheduling allowed.
  • High number of students absent on the day or for the whole program – no rescheduling, school can make application if they believe there are extenuating circumstances.
  • Schools cancelling at late notice because of their hot weather policy – no rescheduling, school can make application if they believe there are extenuating circumstances.

Hot weather

Schools should consider if their hot weather policies could have an impact on their participation. For example, if the hot weather policy setting is low (eg 34 degrees) and the program is scheduled over summer months, there is a higher chance that lessons will be cancelled. Schools should discuss this with the instructor-in-charge.

Rescheduling

Rescheduling can only occur if approval is given by the manager sport, swimming and aquatics, and where it is possible to do so.

Paying for rescheduled lessons

A school can choose to pay for additional lessons to replace cancelled ones.

Contact

Swimming and Aquatics unit

Phone: 8226 1302
Fax: 8115 5558
Email: DECDswimaquatics [at] sa.gov.au