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Documenting notifications - responding to abuse and neglect

Department staff and volunteers must notify the child abuse report line if they suspect on reasonable grounds that a child has been or is being abused or neglected, according to the Children’s Protection Act 1993.

This responsibility is part of the broad duty of care that staff and volunteers have towards the safety and wellbeing of children and young people.

Freedom of information requests and court subpoenas

If a freedom of information request is about mandatory notification documentation, the identity of the notifier will be exempt from access. The name will be removed unless the notifier gives consent for their identity to remain in the document.

This will also be the case for subpoenas unless the court grants permission for the information to be presented at the proceedings. In this case the court must be satisfied that the evidence is of critical importance in the proceedings.

Keeping records

It’s the responsibility of the site leader to keep records of mandatory notification (DECD staff login required).

Engagement and Wellbeing

Phone: 8226 0870
Email: DECD.CSW [at] sa.gov.au